Our Journey: 2014 to Today.
Every great company has a story of growth built on purpose, perseverance, and the trust of its clients. Here are the milestones that mark our journey — from startup to nationwide leader.
Founded 2014
Dhaka Origins
13 Years
Of Continuous Growth
9 Branches
Nationwide Network
1,000+ Clients
Trust Built Over Time
A Journey Over a Decade.
Smart Printing Solutions is Founded
In 2014, Mohd Mazharul Islam established Smart Printing Solution Ltd. in Dhaka with a founding vision: to provide Bangladesh's organisations with access to genuine, world-class printing technology — backed by the expert service that the market had long been denied.
- Company incorporated as Smart Printing Solution Ltd.
- Headquarters established in Dhaka
- First authorised brand partnerships signed (Ricoh and HP)
- Core founding team assembled
First Major Contracts
2015 was the year Smart Printing Solutions began to demonstrate that its service model was genuinely different. First major enterprise contracts were signed with clients in Dhaka's banking and corporate sectors.
- First enterprise-scale contracts signed in banking sector
- Canon partnership formalised
- Technical support team expanded
- First annual client satisfaction survey conducted
First Branch Expansion
Driven by demand from clients with operations outside the capital, Smart Printing Solutions opened its first regional branch in 2016, establishing the company's first presence outside Dhaka.
- Chattagram branch opened — first outside Dhaka
- Zebra Technologies partnership established
- First manufacturing sector clients in Chattagram
- Smart Printing Solutions team reaches 25+ staff members
Wide-Format & Pre-Press
2017 saw Smart Printing Solutions make a deliberate strategic move into two specialised product categories: wide-format and large-format printing, and pre-press solutions.
- Roland DG partnership established
- Duplo partnership established
- First advertising agency clients acquired
- Gazipur branch opened
Production Press Launch
A landmark year for Smart Printing Solutions' product portfolio: the company established partnerships with AGFA and deepened its Ricoh partnership to include production press systems.
- AGFA partnership established
- First Ricoh production press installed in Bangladesh
- Savar branch opened
- Honeywell partnership established
Five Branches Achieved
By 2019, Smart Printing Solutions had grown into a genuinely national company. With five branches now operating, Smart Printing Solutions was serving clients across Bangladesh's most economically significant regions.
- Cumilla branch opened — 5th Smart Printing Solutions location
- Formal MPS programme launched
- TSC Auto ID partnership established
- Client base surpasses 300 organisations
Resilience Through COVID-19
2020 brought unprecedented challenges. Smart Printing Solutions responded with resilience and adaptability, rapidly expanding remote technical support and prioritising critical infrastructure.
- Remote diagnostic and support capabilities established
- Contactless installation protocols developed
- Healthcare and government sector engagements expanded
- 100% branch operational status maintained
Digital Solutions & Recovery
As Bangladesh's economy began to recover, Smart Printing Solutions saw accelerated demand for digital document management and print workflow solutions.
- Bogura branch opened — 6th location
- Print management software division established
- PaperCut MF deployment capability introduced
- Client base surpasses 500 organisations
Accelerating Growth
2022 was a year of accelerated growth across multiple dimensions. Two new branches opened, significantly extending Smart Printing Solutions' geographic coverage.
- Jashore branch opened — 7th location
- Rangpur branch opened — 8th location
- Record annual revenue achieved
- 75+ staff members nationwide
Ninth Branch & 1,000 Clients
Smart Printing Solutions' ninth branch opened in Rajshahi in 2023, completing the company's current nationwide network and establishing a presence in the heart of Bangladesh's north-western region.
- Rajshahi branch opened — 9th Smart Printing Solutions location
- 1,000+ client milestone achieved
- 12 authorised brand partnerships now in place
- Recognised as market leader in MPS
Strengthening Foundations
2024 was a year of consolidation and strengthening — improving internal systems, enhancing service quality standards, and investing in the digital infrastructure needed for the next phase.
- ERP system implementation completed across all 9 branches
- Formal NPS measurement programme launched
- New corporate website development commissioned
- 100+ staff members nationwide
Software Solutions Division
2025 saw Smart Printing Solutions formalise and expand its software solutions capability into a dedicated division — recognising that the future of printing technology is inseparable from document management and workflow automation.
- Software Solutions division officially launched
- Print management software partnerships expanded
- Document workflow automation services introduced
- First government tender wins for software-inclusive solutions
New Digital Presence
2026 marks a new chapter. The launch of this new corporate website represents Smart Printing Solutions' commitment to transparency, accessibility, and world-class client communication.
- New corporate website launched
- Ink manufacturing initiative formally announced
- Digital marketing and content strategy expanded
- 12-year anniversary celebrated nationwide
12+
Years
In Business
9
Branches
Nationwide
12+
Partners
World Leading
1,000+
Clients
Served & Trusted
Twelve Years is a Foundation, Not a Destination.
As Smart Printing Solutions looks ahead, we see a Bangladesh whose economy continues to grow, whose demand for printing technology will evolve with its digital ambitions, and whose organisations deserve an ever-better partner to serve them. We are committed to the same principles that have guided us since 2014 — and to the continuous innovation, service excellence, and investment in people that will carry SPSL forward for the next twelve years and beyond.
Be Part of the Next Chapter.
Whether you are looking for a technology partner or a career with purpose, SPSL is ready to grow with you.