Why Smart Printing Solutions

Why Choose Smart Printing Solutions?

In a market with many suppliers, the differences that matter most are not always visible in a product catalogue. Here are the eight reasons why over 1,000 organisations across Bangladesh choose Smart Printing Solutions.

Authorised Partners

11 World-Leading Brands

Nationwide Reach

9 Branch Offices

Full Lifecycle

Supply → Install → Maintain

Cost Reduction

20–30% via MPS

Our Strengths

Eight Reasons To Choose Us.

Authorised Partner for 11 World-Leading Brands

When you purchase from Smart Printing Solutions, you are buying from an organisation formally assessed, approved, and authorised by the world's most respected technology manufacturers. Every product is 100% genuine — not grey-market, not counterfeit — with valid manufacturer-backed warranty and certified engineer support.

9 Branch Offices Across Bangladesh

Smart Printing Solutions operates 9 fully staffed branch offices in Dhaka, Chattagram, Gazipur, Savar, Cumilla, Bogura, Jashore, Rangpur, and Rajshahi. These are professional offices with showrooms, spare parts depots, and qualified engineers — not remote sales reps.

12 Years of Printing Technology Expertise

Founded in 2014, Smart Printing Solutions has accumulated a depth of expertise unavailable from newer entrants or general IT resellers. Twelve years means our engineers have encountered and resolved nearly every technical problem, and our sales team has advised hundreds of organisations across every industry.

End-to-End: Supply, Install, Maintain, Train

Many suppliers sell equipment and disappear. Smart Printing Solutions is accountable for the complete lifecycle — from pre-sale needs assessment, to certified installation and network configuration, to ongoing maintenance, proactive servicing, and user training programmes.

Managed Print Services: Visibility, Control, Cost Reduction

Smart Printing Solutions is one of the few organisations in Bangladesh capable of delivering comprehensive Managed Print Services at enterprise scale. MPS typically reduces true printing costs by 20–30% while delivering full visibility through detailed usage reporting by department, device, and user.

Bilingual Support: English & Bengali

Bangladesh's organisations operate in both English and Bengali. Smart Printing Solutions delivers professional English-language proposals and contractual documentation for management, while our technical support team communicates fluently in Bengali for effective troubleshooting and training.

Certified Engineers at Every Branch

Every Smart Printing Solutions engineer carries manufacturer-specific certifications and undergoes continuous training. Our technical director maintains direct relationships with training teams at all 11 brand partners. Whether your device is in Dhaka or Dinajpur, the attending engineer brings the same certified expertise.

A Genuine Commitment to Sustainable Printing

Smart Printing Solutions prioritises energy-efficient devices, promotes toner and cartridge recycling programmes, and designs MPS contracts that systematically reduce paper waste. For organisations with ESG commitments, we provide certified performance metrics to support those programmes.

Partnerships

Our 12 Authorised

Brand Partnerships.

Ricoh

Authorised Sales and Service Partner

Full range of Ricoh office MFPs, production printing systems, digital workplace solutions, and software.

Since 2014

HP

Authorised HP Print Partner

HP LaserJet, HP PageWide, HP DesignJet (wide-format), and HP managed print solutions.

Zebra Technologies

Zebra Authorised Partner

Industrial, desktop, and mobile barcode label printers; mobile computers; barcode scanners; RFID solutions.

Since 2016

Canon

Authorised Canon Dealer

Canon office MFPs (imageRUNNER series), Canon imagePROGRAF wide-format printers.

Since 2015

Honeywell

Authorised Honeywell Partner

Honeywell barcode scanners, mobile computers, and enterprise data collection solutions.

Since 2018

Duplo

Authorised Duplo Distributor

Duplo digital finishing systems, booklet makers, cutters, and pre-press automation equipment.

Since 2017

AGFA

Authorised AGFA Partner

AGFA wide-format inkjet systems, AGFA pre-press imaging technology.

Since 2018

Cron

Authorised Cron Distributor

Cron CTP plate-making systems for commercial printing and newspaper production.

Since 2019

Scodix

Authorised Scodix Partner

Scodix digital print enhancement systems (UV coating, foiling, tactile embossing).

Since 2020

Roland DG

Authorised Roland DG Dealer

Roland wide-format inkjet printers, printer/cutters, and related media and consumables.

Since 2017

TSC Auto ID

Authorised TSC Distributor

TSC desktop and industrial barcode label printers and accessories.

Since 2019

Quality

Quality & Compliance.

Internal Quality Management

Smart Printing Solutions operates a documented quality management system covering procurement, warehousing, installation, technical support, and customer service. All processes are subject to regular internal audit.

Data Security and Confidentiality

Smart Printing Solutions engineers are trained in data security when servicing printing devices. Service protocols include defined procedures for data handling during maintenance and device disposal.

Engineer Conduct Standards

All technical staff operate under a formal Code of Professional Conduct covering client site behaviour, communication standards, safety protocols, and ethical handling of client information.

Genuine Product Assurance

As an authorised partner for 11 world-leading brands, Smart Printing Solutions supplies only genuine products with full manufacturer-backed warranties. Every device is traceable to its source with certified documentation.

Recognition

Industry Recognition.

Ricoh Top Partner Recognition

Smart Printing Solutions has been recognised by Ricoh as a top-performing sales and service partner in Bangladesh on multiple occasions.

Zebra Technologies Partner Award

Recognition for outstanding performance in enterprise barcode solution deployment in the Bangladesh market.

Client Recognition

Over 1,000 organisations across Bangladesh have chosen to partner with Smart Printing Solutions — many expanding their relationship over time.

The Smart Printing Solutions Difference
“We evaluated three different suppliers before signing with Smart Printing Solutions. The difference was not the product — all three could supply Ricoh equipment. The difference was the accountability. Smart Printing Solutions could demonstrate a service model, show us reference clients, and give us a genuine SLA with teeth. Three years in, they have delivered on every commitment.”

— Head of IT Infrastructure, major Dhaka-based private commercial bank

Experience the Smart Printing Solutions Difference.

We are ready to show you — not just tell you — what the Smart Printing Solutions difference looks like for your organisation.